We would like to thank you for contacting Got Ductless
and considering us as your ductless specialist.
If you need any type of support, please call us at (866) 399-0206.
"Installed Mitsubishi Ductless A/C in the master bedroom. Started with a pre-installation survey and estimate. Assisted with the approval needed for the Columbia Association. Installation was completed in one day by two installation personnel. Work was done professionally inside and out. The people were polite and easy to work with. After the work was completed the installation personnel explained the system operation and maintenance." - James M
"Great company. They repaired a unit that several HVAC companies could not. Very reasonable price, friendly service, and great communication. Top notch." - Jim J
"I do not hand out recommendations lightly(if ever), but we had 2 outdoor unit matched with 5 indoor units installed in late April in Laurel, MD. Both Charles and Donnell did a great job with the installation and were a pleasure to have at our home. They took excellent care and did a top-notch install and we couldn't be more pleased. Oleg Shvets (Branch Manager) also did a great job in handling the analysis of what was needed and the whole purchase of the systems as well as the scheduling. I wish to thank Elmar Ductless for what was a truly unexpectedly smooth and great experience. At this point, do not be afraid to take the chance, this company will take care of you and at probably less cost than many, many others........it just that simple." - Steven S
"Another repairman from another company told me I needed a new furnace and it must be as old as the house (100 years). However, I called this company and the repairman told me I could get a new furnace or I could let him try to diagnose it. I chose the diagnosis and he found that I needed a new water pump for the furnace and he thought the furnace might last a few more years. Good news! He installed the water pump and also advised me about the kind of filter to get (the least expensive would actually work better!). After 2-3 hours, I had a working furnace! The worker was very polite and kind." - Deborah C
"We were told by another company that the motor of the AC unit was broken, and we needed to spend $6000 to replace the whole system. Needless to say, most people don't have $6000 lying around and it felt pretty hectic, to say the least. But I decided to get a second opinion and thankfully I did. The tech from Elmar was extremely professional, thorough, and took his time to diagnose and help us fix the problem. It turned out that it was an electrical problem and the problem with the thermostat itself. The tech installs the new one in the system seem to be working fine. Elmar more saved us $6000 and we are grateful, and we will be returning customer." - Robert K
"Salesperson was helpful and very informative. The suggested product was of greater capacity than another contractor recommended in order to meet actual space and need, and unit installation was recommended to be off the ground to avoid snow (another contractor was placing on typical HVAC concrete pad). Good suggestions! The installation team was thorough and professional. We have not yet had cold weather to test heating capability; however, the air conditioning has worked well. The warranty seems comprehensive to cover any issues. The office followed up with appointment reminders and paperwork via email on a timely basis. Refreshing to have seamless communication!" - Kathy L